Privacy Policy

 

This Privacy Policy (“the Policy”) describes how Santa’s Snowglobe Limited, 8 Chestnut Grove, Wheaton Hall, Drogheda, Co. Louth (the “Company”, “we” and “our”) processes, collects, uses, and shares your personal information when you visit or make a purchase from www.santas-snowglobe.com (the “Site”).  Please read the following information carefully to understand our practices regarding your personal data and how we will process data.

PURPOSES OF PROCESSING

What is personal data?

We collect information about you in a range of forms, including personal data.  As used in this Policy, “personal data” is defined in the General Data Protection Regulation, this included any information, which either alone or in combination with other information we process about you, identifies you as an individual, including, for example, your name, postal address, email address and telephone number.

Why do we need your personal data?

We will only process your personal data in accordance with applicable data protection and privacy laws.  We need certain personal data in order to provide you with access to the Site.  If you registered with us, you will have neem asked to tick to agree to provide this information in order to access or services, purchase our products, or view our content.  This consent provides us with the legal basis which we require under applicable law to process your data.  You maintain the right to withdraw such consent at any time.  If you do not agree to our use of your personal data in line with this Policy, please do not use our Site. 

ANALYTICS

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

COOKIES

We may collect information using “cookies” and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

You can typically remove or reject cookies via your browser settings.  In order to do this, follow the instructions provided by your browser (usually located within the “setting”, “help,” “tools”, or “edit” facility).  Many browsers are set to accept cookies until you change your settings. 

If you do not accept our cookies, you may experience some inconvenience in your use of the Site.  For example, we may not be able to recognise your computer or mobile device and you may need to log in every time you visit our Site.

MARKETING EMAILS

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

ORDER AND ACCOUNT EMAILS

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a Customer Account

  • Your Customer Account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

PAYMENTS

Our payment service provider is Stripe. For details on their Privacy Policy please refer to their website: https://stripe.com/en-ie/privacy.

FONTS

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

  • Information about your browser, network, or device

  • Your IP address

VISITOR DATA

When you buy something on this website, we collect personal information from you to fulfil the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

FOR WEBSITE VISITORS

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

VIDEO CALLS

Our video chat provider is Zoom.  This Policy does not cover the privacy practices of Zoom, and we do not accept any responsibility or liability for its websites, features or policies.  Please read their privacy policy before you submit any data to them.  For details on their privacy policy please refer to their website: https://zoom.us/privacy.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be amended, or deleted. If you would like to exercise this right, please contact us through the contact information below.  In your request, please make clear: (i) what personal data is concerned; and (ii) which of the above rights you would like to enforce.  For your protection, we may only implement requests with respect to the personal data associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request.  We will try to comply with your request as soon as reasonably practicable and in any event, within one month of your request.  Please note that we may need to retain certain information for record keeping purposes and/or to complete any transactions that you began prior to requesting such change or deletion.

Additionally, please note that your information may be transferred outside of Europe, including to Canada and the United States.  By accepting this Policy, you agree to this transfer, storage or processing.  We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy.   

DATA RETENTION

When you place an order through the site, we will maintain your order information for as long as reasonably required for you to use the Site until you ask us to delete this information unless a longer retention period is required or permitted by law (for example for regulatory purposes).

CHANGES

We may update this Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our Policy, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@santas-snowglobe.com.